| Workflow and workload management | 
                         51%,        64%,        35%,         33%,        60%,        71% | 
                
                
                
                    | Workflow and workload management | 
                         51%,        64%,        35%,         33%,        60%,        71% | 
                
                
                
                
                
                    | Skills audit / Roles and responsibilities review | 
                         45%,        60%,        30%,         31%,        50%,        63% | 
                
                
                
                    | Skills audit / Roles and responsibilities review | 
                         45%,        60%,        30%,         31%,        50%,        63% | 
                
                
               
                    | Training and development to encourage continuous learning | 
                         42%,        53%,        39%,         27%,        49%,        80% | 
                
                
                
                    | Training and development to encourage continuous learning | 
                         42%,        53%,        39%,         27%,        49%,        80% | 
                
                
                
                
                
                    | Flexible working arrangements (extend or amend) | 
                         35%,        46%,        23%,         19%,        52%,        70% | 
                
                
                
                    | Flexible working arrangements (extend or amend) | 
                         35%,        46%,        23%,         19%,        52%,        70% | 
                
                
                
                
                
                    | People engagement and internal communications | 
                         31%,        39%,        19%,         20%,        39%,        72% | 
                
                
                
                    | People engagement and internal communications | 
                         31%,        39%,        19%,         20%,        39%,        72% | 
                
                
                
                    | Working environment and wellness | 
                         26%,        30%,        17%,         13%,        48%,        60% | 
                
                
                
                    | Working environment and wellness | 
                         26%,        30%,        17%,         13%,        48%,        60% |