QWhich actions are you taking this year to improve how your organisation innovates?

Label
Encourage a culture of innovation 45%, 43%, 48%, 48%, 41%, 33%
Encourage a culture of innovation 45%, 43%, 48%, 48%, 41%, 33%
Encourage cross-functional collaboration 37%, 38%, 36%, 38%, 37%, 35%
Encourage cross-functional collaboration 37%, 38%, 36%, 38%, 37%, 35%
Collect and analyse customer behaviour data 35%, 43%, 35%, 29%, 38%, 36%
Collect and analyse customer behaviour data 35%, 43%, 35%, 29%, 38%, 36%
Collaborate with other enterprises and organisations 29%, 23%, 26%, 30%, 34%, 31%
Collaborate with other enterprises and organisations 29%, 23%, 26%, 30%, 34%, 31%
Utilise predictive analytics to track future trends 20%, 28%, 15%, 12%, 24%, 33%
Utilise predictive analytics to track future trends 20%, 28%, 15%, 12%, 24%, 33%
Deploy customer segmentation and/or personalisation 19%, 21%, 14%, 13%, 29%, 26%
Deploy customer segmentation and/or personalisation 19%, 21%, 14%, 13%, 29%, 26%